Here is a good site to learn how to copy and paste not only text, but files as well.

There could be several reasons, such as not using the correct file format (the file must be in either HomeBase, UIEE or tab-delimited format).

You can not import directly from any database, the file has to be in one of the previously mentioned formats.

One of the other problems is that you import file is missing some of the required elements (or fields), such as Title, Author, Price, Publisher, etc. You can see visually the required fields on the import page (or tab).

Absolutely! All you have to do is export a file from whatever you are using to control your inventory (HomeBase, Excel, etc.) in HomeBase, UIEE or tab-delimited format and send it to us in an email. We'll take it from there and return either a copy of the database to you or a file that you can restore to the database (very simple procedure). It will be our choice depending on the file size; whichever is smaller will be sent. If you have any questions, please contact us for specific cookbook instructions on how to create the file to send us.

If the book condition in the database is not the same as the one on the marketplace inventory you can not make the price change. In order to fix this, you have to ensure that the condition of the book is the same as the condition of the same book on the Seller Central inventory.

Windows Vista (all versions) has a new roadblock called UAC (User's Access Control). What that does to you is inhibit others from running programs on your computer. There are three ways to get around this:

1. Disable the UAC.
2. Run the program as Administrator (right click on the program in the c:\Program Files\Prager directory).
3. Give rights on the folder c:\Program Files\prager. The rights should be given to the user under which this application is running (Genarally it is ASPNET user) & rights should be both read & write.
4. Make sure you change the Inventory.cfg file (located in the installation directory) to point to the correct location of the Firebird database engine (for instance, if your installation directory is c:\Program Files (x86), you must change the config file to reflect this.

Absolutely! For instructions on what changes you need to make, see the program Help file (press F1 or click on Help on the main menu bar).

BETA code is program code that has not been released to the general public. It is usually cutting-edge, and as such, may or may not work correctly. We release BETA code after we have tested the changes for validity and any "fallout" (the ability for one change to adversly affect another piece of code). Although it has been tested by us, because of the unique makeup of other environments, it still needs to be tested by other "brave souls" that are aware it may not work as it was designed. It is always good to make a backup of your database before you install BETA code (which you should be doing daily anyway!).

Follow these steps:

• Download the ScreenShotCaptor program using this URL: http://www.donationcoder.com/Software/Mouser/screenshotcaptor/
• Install the program; when the installation has finished, click on the ScreenShotCaptor icon to start the program.
• Full instructions can be found on their website (same URL that you used above)
• Send us the file as an attachment to an email (mail to: support@pragersoftware.com)

You can get your access key from Amazon Web Services by joining the community at http://aws.amazon.com. You’ll be given an AWS key to use in all your web service requests after you register. Take the key and place it in the textbox on the UserIDs and Passwords page (Keys).

If you place your mouse over the Database Panel (the top panel) and do a right-click, you will see a pop-up menu that lists all of the filters to control which books are displayed in the Database Panel. Just left-click on your choice and it will automatically change.

Depends on what you were trying to do. In either case, it has something to do with your Amazon passwords or keys. If you were trying to do an upload to Amazon, then either your User ID or Password, or both are wrong (they could have leading or trailing spaces). If you were trying to do a Get Info on the Book Detail page, your Amazon Key or Secret Key is invalid; again, check for leading or trailing spaces, the most common culprit! One way to test the later, is to delete both the Amazon Key and Secret Key, then try to Get Info again. If it works, then it's your keys; if it doesn't work, then go back to the Support page and fill out an issue with Bug Genie.

You should carefully read through the following terms and conditions before using this software. Your use of this software indicates your acceptance of this license agreement and disclaimer of warranty.

TERMS AND CONDITIONS

You agree that you will notify us of any possible bugs or inconsistencies that you may come across. We make every effort to make sure the program is “bug” free, but sometimes a few get loose! You agree that you will use our Issue Tracking system to report any issues or possible bugs, or you may send us an email with a copy of the error message to support [at] pragersoftware [dot] com.

Before you uninstall the program because it “doesn’t work”, please read the web-based Help File, or clicking on Help on the Main Menu. Most of the errors are caused by being not familiar with the program. Our support staff is available to answer your questions via email; response time is normally within 24 hours, less during normal working hours.

By purchasing a Program License, permission is granted for you or your employees to use this software on up to five (5) networked computers in one place of business for the purpose intended, including commercial applications. You may not alter, reverse engineer, sell or redistribute it. Availability of free options (if any) can change at any time without notice.

DISCLAIMER OF WARRANTY

This software and the accompanying files are supplied “AS IS”, without any warranty of any kind, either expressed or implied. In no event shall Prager, Software, or the author Rolf Marsh, be liable for any damages whatsoever including direct, indirect, incidental, consequential, loss of business profits or special damages from the use of this software.

By accepting this License Agreement, you give up your right for remedial action in a court of law. In other words, you can not sue us in a court of law if this program does not perform as warranted.